I just tried connecting 2 WCO base stations to WiFi. Both transitions from Ethernet to WiFi went without a hitch. All cams and base stations are running current production firmware:
WCO base firmware 4.16.1.18
WCO cam firmware 4.17.1.027
Will post some screenshots of the transition to WiFi in a few hours…
I’ve exhausted all options at this point. I cannot get the camera base connected to wifi.
Attempt 1: iPhone 12 Pro (iOS 14.4). Connects to Ethernet no problem, won’t connect to wifi.
Attempt 2: iPhone again, delete all cameras and base, turn off “smart connect” router setting to force 2.4ghz network. Still won’t connect.
Attempt 3: Pixel 3XL (Android 11). Delete all cameras and base, start from scratch. Still won’t connect.
Attempt 4: Turn off “mesh” settings on router, restart router, restart base, delete all cameras and base, start over with Pixel 3XL. Still won’t connect.
This is beyond frustrating and needs a fix. My wifi settings are correct and catered to the 2.4 network, everything is correct in the menus but as soon as I disconnect Ethernet it’s endless blue flashing.
EDIT: As soon as I switched from WPA2/WPA3 to WPA/WPA2 it connected immediately. Any chance this is coming in a future update? I’d rather not downgrade the security of my entire home network for a couple outdoor cams.
Original post: Coincidentally, I’m also having a similar problem with a Chamberlain MyQ garage door opener. I’m getting to about the same last step where the device just needs to connect to the network and it fails.
I’m using a WiFi 6 router with WPA2/WPA3-Personal security. Wondering if this is causing these connections to fail.
I am also having an issue hooking up to wifi. It keeps telling me that my password is incorrect but it is accurate and I am now having issues reconnecting it to the Base earthnet. I am getting frustrated.
Thanks, new eero router and didn’t realize connection lost when WPA3 enabled. WYZE base only device (of many) with problem. Spent a couple hours trying to figure out with deleting devices and resetting up.
Yeah, I’ve been through all of this too. My solution was to throw them all away, admit that I was stupid and at fault for buying this cheap junk and accept it as a mistake. I will just go back to paying more for more reliable equipment.
I have same issue it sets up without issue for me on Ethernet, the moment i try to connect the base station through wifi it will not work no matter what i do.
Same issue with the wifi connection with the base station. It used to work! Now base only works on ethernet or me. If I put it on wifi it just keeps on blinking
Same issue here, I even tried removing all security from my 2.4g network (was WPA2/WPA3, even tried WPA/WPA2). Still will not connect. Simply says “Set wifi info failed” every. single. time. This is insanely annoying, I cannot keep my base station where my router is and plugged in essentially making this entire kit worthless. What is the deal here? Does anyone have a fix? I am using android btw.
I just saw this–I assume you resolved the issue since this is a couple months old. I had the same problem–issue for me was my SSID contained a space in the name. The Wyze base firmware didn’t accept it and issued the same error note you had. I created a seperate guest network without the space, and all worked fine. Just in case you’re still having issues, check your SSID for any special characters or spaces.