Bad sensor on wysecam 2?

support

#1

Last night I stopped getting any recording. Last one about 8:30 pm. I tried to connect this morning but no success.

After power cycling the camera I was finally able to connect but the colors come out very bad now.

 

 

Any ideas had the camera for about 2 months here working fine. Also have one pointing inside which is fine.

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#2

Looks like the IR filter is stuck. You can try cycling night vision. You can also try manually moving the filter by holding a magnet against various sides of the camera. But you will probably need to file a support ticket on this.


#3

Thanks for the information. I will try your suggestions first.


#4

Since you’re pointing through glass, I’d suggest keeping the night vision off in order to reduce IR glare reflecting back from the window.


#5

Turned off the night vision since I set them up 2 months ago. Been working perfect until last night.

Just tried it again and it seems they starting working ok again.


#6

That’s grand to hear! Yay


#7

I feel better too. Good thing about $25 cameras is it’s not as big deal to replace. Really looking forward to their outdoor cameras even though I am are they will cost more.