Thanks for letting me know! Sorry you’re still getting the duplicate notifications, YeahThatCeeToo.
My sensors are not registering new motion detection and show the last motion detection occurring around 4 hours ago and I keep getting false notifications. Plus none of my wyze bulbs are turning on with motion. They are and have been turning on randomly though. Is this also a result of the maintenance?
Yes, that sounds like the maintenance issue. It will clear up later and we’re sorry for the difficulty.
Ok thank you. I was worried I was going to have to delete and reinstall all my wyze products. I’m glad I won’t have to👍🏼
The notifications have been going non-stop for the last 5 hours. What’s worse is that my motion detectors control my lights, and it was like the twilight zone for almost an hour before I looked into the issue. When everything works it’s great, but when it breaks, it’s really crappy!
My motion sensors are displaying the wrong status as well as my lights.
Thanks for this. I thought it might’ve strangely had something to do with updating the beta app today since it coincidentally started causing me problems around the same time:
I was about to send in logs and a support ticket. Thanks for reassuring me it’s just some maintenance, no biggy. I’ll check it out again tomorrow or whatever. Everything seemed to work except for sensor status changes. Maybe make sure customer service knows so they aren’t giving away more free sensors like they always do when standard troubleshooting doesn’t fix things.
@zeveli, it definitely sounds like you got a worse version of this and that really stinks. We’re sorry.
@Steve75 and @carverofchoice, glad we caught you before you did those things!
Would you mind sharing the AWS status link for the IoT maintenance? I don’t seem to find it on them.
Also would appreciate if the app can have some kind of notification/banner for affected users to be aware of the issue rather than coming to the status page and the forum. Don’t want to be mean but kinda wasted an hour or so trying figure out why the wyze bridge/sense is not working.
Thank you for looking into it.
I’m sorry, I wasn’t aware of that link so I’m not able to provide it. I’ll definitely be asking for it in the future!
I’ll share your app feedback with the team. I don’t think that you were mean with this at all and totally get where you’re coming from.
I leave one camera running 24/7 and turn the rest off when we’re home. Once it gets dark, I turn the rest on. Tonight I noticed they won’t even stay on. Is maintenance the reason? Also when the cameras switch to night time, the IR lights automatically come on even though they’re toggled off. I have to go in, turn it on then off to get them to go off. The light thing started after the latest update.
I’m having the same issue. 3 cams will not stay on, cam pan is fine. I turn them on on app and after viewing one, all are off upon return to home screen.
It’s still happening, I thought it was fixed for almost an hour but started happening again…
Yup, My new-today-arriving WCO still says offline That’s why I am trying to find out the AWS status link to see if this is an AWS issue or Wyze issue. I was guessing all these WCO arrived today might caused an overload on the server XD.
My cameras are doing this too since new update. They were only sensing sound and now nothing at all.
Same things happening to me here. I was one of the unfortunate ones who started resetting my bridges and repairing sensors to no avail. Many hours of frustrated wasted time. Just now saw this after submitting trouble ticket earlier this evening.
Yes, a notification in the app that this is going on or an email going out to registered users would be nice.
Like others, my house seems haunted now with my automations going off seemingly random, but actually just delayed by several hours.
I had to completely delete the sensor from my app because it wouldn’t stop sending notifications over and over. Don’t think i’ll be adding them back tbh, just too unreliable…
They weren’t all shipped at the same time and they aren’t all arriving at the same time. I ordered as soon as was possible with the continual site crashes (refresh, refresh refresh FINALLY GOT IN!) Mine got shipped way later than several other people and still doesn’t arrive until Friday and several other people said theirs haven’t shipped yet. I think they staggered them, so I don’t think that’s the issue, I’m pretty confident it’s just the maintenance and should go back to normal in not too long.
It’s 3am and my sensors are still not working.
I wish there were push notifications regarding this. This was driving me crazy. Motion Sensor not showing logs made me reset it in at least 4 ways (power cycle the camera, remove and plug back sense, remove battery on sensor, re-pair sensor).
It’s amazing because IFTTT works (and Google Home) but the “in-house” Wyze rules do not.
(e.g. IFTTT rule turns on Wyze bulb on Wyze motion detection, but the Wyze app’s rules with the same routine does not.)
This made me think of migrating my rules to IFTTT. I just thought Wyze’s was less prone to issues (made sense in my head).
I’m still seeing an issue with sensor rules still. None of my lights are triggering based on the motion alerts. Must still be delays going on.