Authenticating (2/3), Connection failed (error code 50)

#1

I purchased 8 Wyzecam v2’s. Seven work flawlessly. One does not.

Would receive “Authenticating (2/3)” message and never complete the connection. Results in “Connection failed (error code 50)”.

Tried power cycling camera. Would work for a day or so and then repeat the same error messages. After a dozen times power cycling the camera, I’ve had enough.

Thankfully, I purchased a few through Amazon and they will send a new one and I will send the defective one back at no charge.

#2

Here’s the connectivity troubleshooting guide:

You might want to give it a try before returning the camera to Amazon.

#3

RickO:

Tried everything on that guide. Still had the problem on only one of the 8 cameras.

You can try to troubleshoot the camera when you receive it back from Amazon. :wink:

I’m going to plug in the new camera I get from Amazon and go from there.

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