This has been a problem for several of us for some time now with no fix as of yet. They have asked us to jump through hoops ie:send a sample from each cam, send logs. Then we get an email asking how our interaction was fr so and so who emailed us back. Well the interaction was great, I got a form letter asking me to do something that you asked the last person who had the same problem do. How bout asking me if the problem is fixed? Oh wait it isn’t fixed. How bout they take the people they hired to ensure good customer service and replace them with someone that fixes things… and before of Anubis you die hard Wyze supporters jump my [mod edit] again, how bout jump wyses [mod edit] so they fix this and other issues and I wouldn’t have to leave bad messages.
[Mod Edit: Post edited to follow community guidelines.]