I just go the Wyze Cam V2, Model WYZEC2, and I’m having a problem with Audio delay. When opening app and connecting to the cam there is a 3-4 second delay between the video and audio. I’m not recording, just viewing live btw. This is over WiFi not mobile. Is there a way to fix this?
The solution is that there is no solution. The audio and video use separate channels and they have not been able to sync them up. I returned mine, bought another just to see, but there was no difference. The delay on mine was significant, sometimes as much as 7 seconds. There cameras are great, especially for the cost… Unless you need sound
This is a real bug IMO. There are several unresolved discussions here on this.
There are 4 situations where you can see audio: Live stream, playback, save of playback, and the 12-second cloud clip. In my experience, only the cloud clip is normally in sync, or close to it. I have been able to get a saved playback clip to be in sync (or close to it), but the only way I’ve been able to do that is save the clip several times (regardless of whether or not it is in sync on playback), and then see which of the saves is the closest. It varies.
I’d love to hear if anyone DOESN’T have this issue in any of above 4 situations.
Here is a post I made on the subject with an example. I started this thread last May, and have recently re-verified as recently as 5 days ago with new footage on a 2018 iPad:
No, I did not try using my cell phone WiFi instead of my home router, the thought didn’t even occur to me. However I doubt that would have solved the problem. I’m sure by now with all the other people complaining about the same time you realize there is an issue with the video/sound sync on the camera. The camera itself is very impressive especially at that price point. Unfortunately I needed it for an additional monitor for my medically fragile Son’s room and the sound is just as important as the picture for me. When we saw your camera I was hoping it would work rather than spending hundreds of dollars on a monitor system, but it just doesn’t fit the bill.
It’s done that the year I’ve first owned a cam. Cloud clips are in sync – most every other incarnation is not. You can sometimes get a captured version mostly in sync, but the only way I’ve found to do that is luck. Capture it several times and see if one is mostly in sync. They will probably be all over the place, but I often get a usable copy with a little effort (using iOS).
Hope they fix the audio issues soon, they’ve been working on the sound problems awhile.
I am trying to fix the delay and sync up the audio, but the delay is not consistent.
I can get it in sync for the first quater of the video, but by they end, it is way off again.
I know for certain this issue was not present the last time I needed to pull the footage from the cams, a couple months ago.
It’s been on all my cams since I first started buying them a year ago, and I have 7 now. Maybe you got lucky.
There is a timing issue some cams have sometimes where the footage runs at faster-than-normal speed. Maybe the last time it ran at normal speed, and this time it was different.
I know when I try to slow down the faster footage to the slower speed, all I get is unusable audio that sounds like someone talking very slowly (and way out of sync). Never tolerated it long enough to see if the sync got worse, but it probably did!