We have a plethora of Wyze devices and google home devices on ATT Uverse. TL; DR att is blaming wyze devices for our service crapping out once a month. Anyone else experienceing this?
Once a month, almost to the dot the 18 or 19th, we lose all internet phone and cable. ATT is blaming our smart home devices, mainly our wyze color bulbs.
According to att the bulbs are creating error messages that their modem doesn’t know how to handle. We spend hours on the phone with them trying to fix it.
At their recommendation, we installed a separate AP with its own firewall and everything. Still our service cuts out every month.
Does anyone else experience this as well? Am I the only one? Is there any troubleshooting I could do to see if it’s the wyze devices?