Are the Wyze Sensors wildly unreliable for everyone else?

Using the Wyze system for over 2 years now.

I had one bridge go bad…it was replaced by Wyze.
Used a USB extension on one cam to improve the signal strength to 1 out of the 3.
All my 3 bridges on V2s only, none on Cam Pans because of disconnection issues when panning.
All bridge disconnection issues seem to have improved for me over time, no rebooting cams in months.

Motion sensors all good and reliable.

Contact sensors needed a battery change on 2 of the 6 was done before they went completely dead.
1 when bad on me.
Connection was improved on 2 of them by extending the antenna out on the sensors.

All in all I’m very happy with the new app working well for me on 2 Android devices.
Able to view 3 cams simultaneously in each group, unlike in the older app.
All individually cam live feeds was also a improvement.
Alexa intergation is very reliable even viewing live feeds on my Fire Cube.

I believe also that some issues owners are experiencing is Wyze server related.

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I’ve replaced all the batteries on the sensors themselves recently. Still having issues with the connection regardless of whether they’re motion or the contact sensor type, which leads me to believe it’s the bridge (or camera). Has anyone had luck with alternatives like SmartThings?

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Looking for a good reliable alternative too

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me too

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Is there any way to get notified when a sensor goes down? That’d be something at least. I know Ring does this.

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The closest thing I know of is to vote on a Wishlist item asking Wyze to add this feature for cameras. :rage:

But there are a bunch of smart home wizards here who may have a better solution! :slightly_smiling_face:

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Same here. I need reliable sensor system does not have to be an inexpensive and Wyze. After trying to revive mine I gave up. Have considered buying a new set since maybe the quality has improved. But there are enough reports of issues that I feel it might be a waste of a few bucks.

If I do take a chance I plan to use the trick of plugging a USB cable into the V2 then plug the bridge into the cable. It will reduce heat build up and also allows the bridge antenna to be placed higher for better RF propagation.

Likewise hacking the contact sensor to add a small external antenna can be a win in terms of allowing it to be used at a greater distance.

The problem I’ve had is that after a power outage, the cameras come back on but the sensors remain offline and do not reset on their own.

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BMovieBen, as you havent described distance, placement, wall materials in your post, I am getting the feeling you dont appreciate these make a difference to how well or not the sensors will work.

I had placed a link to the sensors chip specs here. If you are assuming they used wifi & operated the same way you assumed wrongly, these are very low power devices running on a tiny battery.

Specs

I have 2 dozen installed, and the sensors work flawless. The ones at the very perimeter sometimes appear offline, till the door/gate they monitor is opened. If you dont like seeing the cloud icon, schedule a reboot a few times a day to wakem up.

After using Wyze sense for a year, & following complaints on the forum, I think Wyze needed to spend more effort explaining to ppl that these sensors do NOT use wifi, they use a proprietry flavour of Zigbee (range similar to Bluetooth), to set customers expectations straight.

I have had the same exact problem with newer sensors. I swapped them out with different ones and haven’t had a problem since. It appears some sensors are more finicky than others.

I have issues also. I have three, one motion and 2 contact, that consistently drop off the network. They’re all within 50 feet of bridges.
Getting really sick and tired of having to keep forgetting/resetting them.
And as for cameras that hang or appear offline… don’t get me started.
I didn’t buy these things to have to continually be fiddling with them…of course there’s the old axiom “you get what you pay for”.

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I have pretty much given up on the sensors ever being useful. I experienced the problems you’re having for quite a long time. The main problem seemed to be that the pan and tilt I was using it on couldn’t properly power the bridge. The solution, which worked was to move the bridge to a camera.

The other problem is that there’s not a whole lot of useful things you can do with the sensors. Sure, you can trigger a sensor video BUT try and find that video in the list of events associated with your switches. Especially if you’re triggering from a PIR and turn the camera off when you’re home. (Hint, you can’t stop the PIR events and will find the sensor videos lost there.) There might be a way of using IFTTT to make the sensors useful, Like unreliably counting how many times something happened. I can’t think of what that would be.

I also bought my sensors new. At this point the batteries have started wearing out with almost zero utility having come their way. Maybe some day Wyze will wise up and make this work and be useful. Until then, well, just be happy that they were really cheap sensors.

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I use about 8 sensors for my windows. I have match IFTTT and some Sequematic.com sequences to verify if they are all closed and send me an advise via Alexa to point me which one stay opened. Any issues until now.

Have 2 motion sensors one works ok to trigger a wyze outlet, the other stopped working months ago and I just quit trying to make it work. One contact sensor works mostly to turn on a wyze light bulb. My other contact sensor fails and is also on the shelf.

I have had the same problems with my contact sensors and motion sensors, having to reboot my Android phone and Wyze Cam Pan and Wyze Cam to get their related sensors to turn back on.

I also have other Wyze product problems, including the Wyze Cam Pan giving out a loud noise occasionally that sounds like gears stripping but seems to be coming from the speaker instead.

I cannot get my Wyze Bulbs to mate consistently with my wifi. They worked okay when I first set them up, but they seem to be “worn out” now and won’t connect any more.

It may be normal, but the Wyze Cam Pan often goes into a “reorienting mode” where it scans 360 degrees and then recenters itself.

Hope the “Wyze men” can come up with updates to solve all these problems.

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It has happened to me as well, but the thing I noticed is most times it is the sensors that are farthest away from the bridge, so I just moved the bridge closer to the sensors and that stopped a lot of the issues, wish they would sell the bridges separately though still have some sensors that are out of range of my bridge so another bridge would help but can only purchase them if you buy the whole starter pack again.

Have this problem as well. Got my sensor starter kit early on. One is ~20 feet from the bridge, the other ~6 feet. No major obstructions. Not sure why they drop connection…

Haven’t tried replacing batteries in the sensors yet. Maybe I’ll do that.

I did replace my batteries, but the problem still occurs.

When it happened to me, I thought the problem was with the sensors or the batteries in the sensors. It was not. if you check your Waze application, you might find that the battery level is adequate. In my case, the problem was that the camera housing the bridge lost contact with the system router. I relocated the camera and bridge, and it’s solved all the problems. I do not care to video inside my home, so I have the one camera acting as the bridge host with a posted over the camera lens. If I go on vacation, I can just pull the post it off and have a view of the inside of the house.

After working pretty much flawlessly for over a year, (with the exception of a couple of batteries needing to be replaced on the most active sensors),
The last month or so, my sensors have been offline more than they’ve been online… (With no change in the app the app reads them as being fine… But they don’t trigger routines, they don’t do anything), it’s so frustrating…
usually power cycling the camera with the bridge in it will bring them all back… but as of today, I’ve power cycled both cameras… (I have them split between two v2’s, none of the contact sensors or motion sensors are more than 30 or 40 ft from the camera with the bridge in it that they are connected to The signal strength is never been an issue),

Today, I’ve rebooted them five or six times …the sensors won’t come back… they read online in the app though… battery fine, signal fine, I can’t get them to connect… this is so frustrating…

If I have to go around and reset them all up and then rebuild all the routines I’ve set up Well I’m just not going to do that they’ll all go down and go in the junk drawer sad thing is there’s 20 of them and I have 13 V2 cameras… and 3 pan-cams, they’re still working great… but the Sense contact sensors and motion detectors have become completely unreliable…

It’s driving me crazy because they were working great for so long they’ve been no changes and I have set up so many routines and automated so many things… it was so great to be able to walk into a room have a light come on… walk out of that room have a light go off …know when the garage door was open… etc etc now nothing’s working…

I’m ready to give up on them… (And yes, I even rebooted the router, which didn’t do a thing - except knocked everything else I have offline for 15 or 20 minutes, until the Wi-Fi rebooted… but it didn’t bring the sensors back… :face_with_symbols_over_mouth::rage:

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