I’ve had my sensors since they were first available to Wyze members. In the first few months I exchanged emails with support a number of times about issues I was having. They sent me a couple of replacement sensor bridges but it really didn’t help. I figured maybe it’s the camera, or maybe it’s the USB cord, or maybe it’s the USB adapter. Swapped all those out. No change.
What happens is randomly there will be multiple sensors that appear “offline”. In order to fix that I need to reboot the camera that they’re connected to through the sensor bridge. Sometimes the problem goes away on its own, The sensors tend to go offline while I’m sleeping, and might wake back up around an hour or two after I first trigger a sensor (no notification or event log). Anyways, the result is that I cannot rely on the sensors at all because I never know when they’ll be offline or not.
Is this just happening to me or is this common with others?