App version 2.12+ is releasing today! Android 2.12.35 and iOS 2.12.50 have bug fixes like changing the iPhone X ratio, fixing a bug that prevented some Wyze Cam Outdoor cameras from reading their microSD cards, and more.
Had zero effect on the no fragment found errors and restart rules failing. This is only FYI, no response needed. I will never open another support ticket, the last 6 have gotten no reply. Best of luck.
How about fixing the full zoom on the app that has been broken since the early July update? I only get half zoom on live and playback, but have full zoom still on the 12 sec clips on the event page.
I wasted a week of my time going back and forth on a a support ticket with “Ian”, only to be told to put it on the “wish list”…yeah, no.
That only looks like 4X to me. I’ve had my cams up for almost 2 years, so I know how far it USED to zoom. On the pan you used to be able to double tap and get 4X then do a 2 finger spread to get the full 8X. I don’t get the full 8X anymore after the double click. It ONLY works on the event tab, not live or playback.
I understand what you mean now. I just tried on events and the 8x works. I didn’t know you could go from 4x to 8x. Either way, the quality in 8x is appalling. That must be why I never dwelled on this function. For me the 4x was the 8x.
I’m out in the country on 5 acres so I did use the full zoom before. Yeah the quality wasn’t the greatest, but at at least I could somewhat make out what was happening on the edge of my property. Now I’m only able to zoom in part way. I more peeved at the utter waste of time “support” was.