Wyze app is ONLY allowing me to install Wyze Lock. NO Cams, no anything else… Removed from iPhone & re-installed. same issue… any fix?
Have 4 pan cams and no way to install anything on app now. De-installed and reinstalled.
Wyze app is ONLY allowing me to install Wyze Lock. NO Cams, no anything else… Removed from iPhone & re-installed. same issue… any fix?
Have 4 pan cams and no way to install anything on app now. De-installed and reinstalled.
what version of the app is it? are you in the beta program?
Just checked my Android Wyze app v2.9.20 and it is showing all Wyze products to add. BTW, I just noticed that this thread was in an iphone-ipad category, so perhaps I should delete my reply.
My iPhone (and my wife’s) is the same way. I cannot add any new products other than a Lock Gateway. My firmware is at 4.9.5.111 and the app is V 2.9.24.
Odd, I just checked and my wife running 2.9.24 can also only add a gateway. I am running beta and can add any product. We are both iOS 13.4
I’m only iOS 13.3.1 but I wouldn’t imagine that would be the difference. Where can I get the Wyze Beta?
Wyze is aware of the issue, and are working on it. This is only affecting iOS.
This appears to be only affecting the production version of the iOS app. Beta apps on iOS seem to be working.
awesome. thanks for the heads up on that @rbruceporter I’m not much of a fruit guy so I always look to other people on that one.
Interesting. On iOS 2.9.24 I am seeing all the products available to add. Must be both an iOS thing and account specific.
There is a beta forum on here that has instructions on how to join the beta. It’s quick and free.
Or just click here: Become a Beta Tester – Wyze
Wyze has stated this should now be resolved. If this is not your experience, please comment here so we can let them know it is still an issue.
Just checked my wife’s phone, appears to be fixed. Thanks for the heads up! And thanks to Wyze for the quick resolution!