I have been reading wyze customers getting frustrated and leaving the platform. Much like them, I have cameras, plugs bulbs, motion sensors, and have a yet-to-be install thermostat. Unfortunately, I spend too much time trying to configure reconfigure when the system goes down. Re-establishing a mere at 3 cameras, two plugs, and three blubs doesn’t sound like a lot but I have a life. Presently none will connect to the network. Everything else on the network is fine. …UNHAPPY!!!
Right now I am so frustrated I can even, look at the app.
DEAR WYZE …IT has to be easier, Intuitive, and smart.
Maybe don’t rush out the next product so soon. DONT forget your core competency. You are the smart camera guys for the regular people. Refine what you have and maintain your customer base. We will tell everybody and your customer base will grow. If it is bad WE will tell everyone that as well. I have brought and installed two cameras for friends and neighbors. Problems , problems …IM not happy
