Android App V2.1.26 released to Beta testing

Hi all,

Android 2.1.26 is coming today(2/25) with a fix of showing up ‘Try to connect 2 times’ message when viewing the live stream.

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Great! When do we get IR off back for cam2?

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Sorry for any inconvenience without the IR light control, it will be back after we confirm the IR light and night vision not working issue have been resolved. Thank you for your understanding.

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Since this update, I cannot view event videos. I can view the cameras by logging in but I get the message “The video clip doesn’t exist in the cloud or is still being uploaded. Please try again later.”

I restarted all cameras and now my alert videos are working. Any videos that happened between my new app version and my restart display as not existing when I try to watch them.

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