android app keeps crashing

wyze-cam

#1

Hi. I just recently switched from iOS to Android, and the Android version of the Wyze app crashes all the time for me. Sometimes it lasts maybe half an hour between crashes, more often it crashes every few minutes or so. Is that typical, or might there be an issue with my setup?

I have a Samsung S8 running Android 8.0.0, and the latest version of Wyze. The camera (v2) firmware has also been updated.


#2

When these sorts of things happen I generally go into the Android app settings and clear the misbehaving app’s cache and data. You’ll have to log in again thereafter, but there’s a pretty good chance that once you do, all will be well.


#3

Thanks, I’ll try it.