Hello…first time post, so please forgive me if this is in the wrong forum, sub-forum, or is just plain ignant.
I recently upgraded to CamPlus for my existing cameras, primarily to take advantage of the (hopefully) faster order/receipt of a couple of new V3 cameras. I went ahead and added CamPlus to those as well. All was good…seemingly straightforward…until the payment options. Silly me…I chose to use Amazon Pay. Easy Peasy right? The problem (I’d bet), is that my Amazon account is associated with a different address than my Wyze account. Once I completed my purchase…I noticed that after the “Thanks for your order” page…I was no longer logged in. So…I log back into my Wyze account. NO ORDERS. I give it 24 hours…payment has been debited via Amazon Pay…NO ORDERS associated with my Wyze account. I’ve got a feeling that my stuff is in “order limbo”. Who knows what account the items are associated with. And more importantly…will my items be on the “slow boat” due to the confusion? So much for the expedited nature of V3 orders for existing CamPlus accounts…
Does anyone have any similar experience, or advice?
This may be a rare issue…or may not even be an issue at all. But the email disparity seems to be a potential “black hole” for confusion.