Help! All my WYZE devices are offline, including cameras, thermostat and plugs. I have restarted and tested my internet/wifi…it’s working fine for mobile and desktop. I have power-cycled my devices hoping to get them to reconnect…no luck! I have uninstalled my WYZE Beta app and reinstalled…again, nothing! Not sure what to try next…any suggestions? Anyone else experiencing similar issues? Is the Wyze server down?
Hi @BenDale Wyze uses the AWS for services. There is a large internet outage on the East Cost about 11 AM Pacific time. (https://www.forbes.com/sites/siladityaray/2021/01/26/east-coast-experiencing-major-internet-outage--cut-fiber-in-brooklyn-likely-culprit/?sh=460e950f4907)
Will my devices automatically reconnect or do I need to do something when the servers come back up?
They should automatically come back online
The devices all suddenly came on again for about 12 hours and now they have been offline again for a day. Internet is working great. Tried power-cycling devices, router, etc. Any other thoughts? Should I delete all devices and set them all up again one-by-one?