Alerts do not always trigger

support

#1

I’ve been using Wyze Cam for a while now, and I’ve noticed that alerts are not always triggered when there is movement in the motion zone I have set up, even when I set it to most sensitive where it catches movement of shadows of leaves.

In particular, I noticed that I often don’t get an alert when the mail carrier delivers mail, even though the mailbox is in my motion detection zone. It seems like sometimes the camera just doesn’t work and then either eventually starts working again or needs to be rebooted, and this causes the issue with missing the mail carrier detection.

Anyone seen similar issues or found solutions?