This has happened several times. I leave the house and set alarm to AWAY. I check later in the day and all 3 icons (disarmed/Home/Away) are grey. When I get home, the alarm is actually armed, but the app doesn’t register it. I have to use the keypad to disarm it.
Is this happening on iOS or Android? Can you post the App Version and HMS Firmware version as well?
I am running the latest Release of the App for Android and iOS:
Wyze Android App = 2.25.22
Wyze iOS App: 2.25.21
HMS Hub Version is: 22.214.171.124
I did see this on an earlier version of the App / HMS Hub Firmware. But have not experienced this in the last couple of releases.
Android. I was thought I was up to date, but I was a few versions back on hub firmware and app. I just updated both. Hopefully that fixes it. Thanks for reminding me to check!