I’m on the beta software, and my air purifies are constantly going offline after the latest update. They show online on my router (Eero Mesh), but in the Wyze app they are offline. I can get them back online by unplugging them and then plugging them back in, but it only solves the problem for maybe a day. I did this last night before bed, and this morning they’re offline again.
I’m starting to get a bit frustrated with them. Any ideas?
Been checking all day and have not had any issues with mine so far. Have you cleared your Cache from the App, lsign-out of the app and then Long Press the App choose App info and force Stop followed by clearing the cache from Storage and Cache? (DO NOT DO STORAGE).
If you do this make sure you have your password and 2FA information.
Also have a purifier on 1.0.6 firmware (not a beta) that loses wifi connectivity after about 2-3 days needing to be factory reset. Has happened over and over again. Problem not on my end (same room as router, 3 bar wifi signal, plenty of bandwidth, etc.)
There is a Beta release of the AP Firmware to 1.0.9. It reports fixing connectivity issues. You could always join the Beta Group and then Select the devices you would like the Beta FW for from within the app and the Test it, if you would like.
Note, this will include the App as well. Seeing you are on Test Flight, it is actually easier to get the app or not. You install the Beta Apps from Test Flight and the Prod app from the Apple Store.
Here is a link to the Beta Firmware Announcement for the AP and T-Stat: