I have been having tons of connection issues with my upstairs camera! A few days ago when I would view my cameras in the group view on the Wyze app, my upstairs camera would show “offline”. However, if I clicked on that specific camera, I could see the live feed just fine and it was showing a strong connection signal. I tried contacting Wyze chat support and they weren’t helpful at all, having me go through steps that would have made no sense for the situation, including wanting me to swap out the power cable. Completely unnecessary since I informed them I could indeed see the live feed in single camera viewing mode…it was only showing offline in group view mode. I tried restarting the camera from the app and it would say “failed” right away. The only thing that worked was deleting the camera from the app and reinstalling from scratch. What a pain!
Fast forward a couple days later and this same camera feed was now showing connection error-90 when I went to view my cameras in group mode on the Wyze app. I couldn’t even view the feed in single camera view mode. Once again I had to delete the camera from the Wyze app and completely go through the setup process again. What is going on? Did some software and firmware update break these cameras? I updated all 3 to the latest firmware prior to having these issues!
These cameras randomly go offline way to much to be considered any kind of security solution. I’m kind of regretting spending the money on them now with how flaky they’ve been. I’m open to suggestions as to what may be going on though. Thanks.