Ability to lock on portrait or landscape mode within the app

It would make the app a little more fluid to use because one thing I find annoying especially when using the wyze app on the ipad with rotation lock on is that when i exit and go back into the app, it would change from portrait to landscape. I would then have to back out and close the app completely and go back in for it to go back to portrait mode.

@Vince I moved this to #ask-the-community for now while we explore it a bit more. Your answers will help determine if it should be its own #roadmap topic or merged with another.

Could you describe the exact sequence of steps during which you experience this issue? For example:

  1. View app in portrait on iPad
  2. Engage iOS rotation lock
  3. Exit Wyze app back to home screen
  4. etc etc

@Loki

  1. My iPad’s Rotation Lock is always on, and my Wyze cams are always turned off if when I’m not using them.

  2. I’d open the Wyze app

  3. I’d see the Wyze main menu

  4. I’d open one of my cameras and turn it on for viewing

  5. I’d press the home button/touch ID sensor on my iPad to go back to the home screen

  6. I’d reopen the Wyze app and it becomes landscape mode

  7. I’d press the home button/touch ID sensor again to go back to the home screen

  8. Then I’d clear the Wyze app completely by removing it from the recently opened apps screen

  9. Repeat steps 2, 3, and 4 again

  10. It’s back to potrait mode

  11. I’d turn off my Wyze cam


  12. Repeat steps 5 and 6 again (back to landscape mode…)


  13. Repeat steps 7 and 8 again

  14. Repeat steps 2, 3, and 4 again

  15. It’s back to potrait mode

As you can see it’s kinda tedious to go through these steps whenever I need to exit the Wyze app momentarily. And unlocking the Rotation Lock on my iPad every time I need to use the Wyze app wouldn’t be convenient and a hassle.

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@Vince

I can replicate what you describe only if at step #1, the rotation lock is engaged with the iPad already in landscape. Is that what you’re doing?

If so, then I believe the behavior you describe is normal. When the app re-opens with a single camera selected and with orientation locked in landscape, it properly thinks the iPad IS in landscape (even if it’s not physically) and displays the landscape view of the camera.

What we really need is full landscape support throughout the app. There’s a #roadmap topic for that already, linked below. I’d suggest you hop over there and vote for it. Make sure to click the VOTE button at the top. Add any comments you wish at the end.

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well done on the amount of detail and steps to take us through the issue you’re having! between the steps and screen shots I can fully understand whats going on and I don’t even use apple. good form sir

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