Here’s a partial list of stuff that might be good to put in order: “Sequence of general steps to take when troubleshooting.”
Clear app cache (within app)
Clear Android app cache
Clear Android cache partition
Restart app -Force stop app
Sign-out/in to app
Restart cam (warm / within app)
Restart phone/tablet
Restart router/modem
Reinstall app -Remove/re-add cam to app (cam settings are retained)
Reset cam (to factory)
Reflash cam firmware
Rollback (revert) cam firmware
Rollback app (sideload - Android only)
Remove/replace SD card (in camera)
Remove/replace (exercise) usb power plug in cam outlet
Restart cam (unplug-replug power)
Check Wyze forum
Check Wyze bug list
Check Wyze service status
Call Wyze support
Submit app log
-Do you use a WiFi router provided by your ISP? -What is your broadband upload speed? -Do you live in a dense multi-unit neighborhood? -How many (IoT) devices on your WiFi network?
(presently unordered; cam-centric)
/edit: preceded by a hyphen means added subsequently. First line revised.
/edit: added general questions bearing upon WiFi quality/stability
I know @BigBurly13 's looking to demystify things by spelling out abbreviations and acronyms and defining jargon terms. Knowing the terms and using them consistently is a great help when speaking to people with advanced knowledge and deep experience.
But that’s just the beginning. It’s a tough slog to expertise, constantly changing and expanding.
Two years exposure with middling engagement and that’s my ‘advanced beginner’ list. It sort of coheres. It gets me by.
Rise up this mornin’ Smile with the risin’ sun Three little birds Pitch by my doorstep Singin’ sweet songs Of melodies pure and true Sayin’, “This is my message to you-ou-ou”