On my Android phone, starting in March 2020, the resolution of snap shots taken during “Live Stream” (“take photo” button) dropped from 1920x720 to 720x405. The phone app has automatic updates turned on (currently at 2.16.23).
On my Android tablet the photos grabbed during “live stream” have remained at 1920x1080. This device is NOT doing app updates (still at 2.8.24)
So the huge drop in resolution of saved files is due to a change in the APP, not at the camera or Wyze servers. Has Wyze permanently degraded the photos (snapshots) taken by the app or I am missing some new setting introduced in March? I don’t see any setting difference that seems relevant.
Stuff that might be relevant. Yes, on the live stream it says “HD”. I have 4 cameras and all have “live stream” set at HD, on both devices. If I record video (“o” button) the result is reported as 1920x1080. I tried switching to SD mode and back to HD to see if that forced a reset. I have hardware decoder option on the phone (not on tablet), but turning it on/off does not improve resolution of saved images.