how about an option to get alerts when the camera is triggered, but instead of the 12 second clips, it takes 3 pictures, one second apart from each other ( that would capture a bit of the motion and give you an idea of whats going on similar to the thumbnails now) and those pictures show up where the clips normally would now, in the events tab. you can look at the pictures and if it warrants further investigation, click a link that would then take you to that recording time on the SD card.
this would get rid of the 5 second cool down limitations, give the people who want it, the pictures that have been requested, and clicking them would give you an option to go to that part on the sd card…so you still see the video and it would be simple to navigate to.
or just the ability to get rid of the 12 second clips, get notification alerts on ALL detections without cool down. by clicking the notification it could take you to that area of recording on the sd card and boom, you can see what happens. this would save the servers and people could get all alerts. if person detection would scan sd card recordings instead of clips, that would be awesome too.
win win win.