220v support?

Hi,
I live in a city where the electricity standard voltage is 220V.
I would like to know if is there any chance the wyze bulbs and plugs can work?

Thank you in advance,

Marcus

Hello @MarcusVR,
The Wyze bulb will work with 220v but the Wyze plug will not.

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Thanks, StopICU33. By the way, I live in Brazil, and some Wyze products began to be sold here, but with another brand. The brand in question is Positivo, and although it has wide popular appeal it sells admittedly low quality products.
Wyze is a very innovative company with breakthrough products, and it is a shame to see its name associated with a company whose products have a low quality reputation. Also, if they are not Wyze products, they are blatant copies…

I don’t think Wyze is affiliated with Positivo. At least this is the first I have heard of that. Positivo is a one of the largest electronics manufacturers in Latin America. Which one of their products looks like Wyze’s products?

Wow! I see what you mean. Their cameras look just like the Wyze cams. I found their website.

https://www.positivocasainteligente.com.br/cameras

Yep, now you may see why I thought that Positivo and Wyze were working togheter, the cameras are perfect replicas of Wyze cams! And I think there is an image risk to Wyze, once Brazil is the largest market in South America and Positivo is known by the bad quality of it’s products…
Would be interesting if Wyze team could know about it!

I will tag @WyzeGwendolyn and let her know about your concern. If these cams are a copycat product, I know they will look into it.

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they might be going through the same manufacturer. Wyze makes tweaks to the hardware for their needs and does the all the software in house. there are a few in Europe that on the surface look just like the V2 and pan cam as well.

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That was my first thought as well. Big manufacturers make products for other companies all over the world, but not necessarily the same quality.

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There is now a #wishlist topic for 220v smart plugs.

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I agree that my bet is that we’re licensing hardware from the same manufacturer. But I sent the link to my team just in case. Thanks, folks! :slight_smile:

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I came here to say the same thing: Positivo is selling “Wyze” products in Brazil. Yes, I am not talking about the cameras. They are selling lamps, plugs, … I saw it at Amazon.com.br . And there you can find some people asking if they are like Wyze products. I am sure they are not.

And yes, Positivo is known as a poor manufacture here in Brazil.

Well, I´ll still buying my stuff from Wyze. :slight_smile:

When we will get 220V with the UK three pin plug options?

I’m in Aus and many of our power products are international ie 110-240v. To cope with different plug configurations, the pins are swappable like the apple adapters. If Wyze were to design in this fashion, they would appeal to broader ranger of markets and not have to produce a more complicated product line ie a plug for UK, Australia etc.

I just tried them before I read here and - kBoom

Well, dang. Is everyone and everything okay? We’re sorry to hear that this happened.

Given that you are likely outside of the US, I don’t know how much we can do here given our shipping zones. But I would recommend reaching out to support.wyzecam.com anyway just in case.

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Thanks mate, my stupid mistake.
I bought it in on a recent USA trip. I thought I had read somewhere they they would actually work on 240volts but obviously got it wrong.

I’ll wait till one day Wyze do the correct Australian ones.

No one hurt here. Just got a hell of a fright though.

Thanks anyway

Regards

Terry

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We’re relieved to hear that it didn’t escalate past being a fright. Thanks for taking the time to respond! :slight_smile:

And perhaps put in another HUGE request for making Wyze products international. There are so many of us that love Wyze products but are frustrated at the hacks we need to do to use 110v only products. Please ! :slight_smile:

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I’ll share your interest with the team! :slight_smile: