Happy Anniversary to my Doorbell Cam - installed 2 months ago today!
And to the two months (and counting) of the video event playback not working! I’m so lucky to have this great, non-working product!
Event playback gives the “Error Code 09 - Failed to fetch the video from the cloud”. Every single time. Have never been able to get a doorbell playback to work. Even after:
- sign out then in of Wyze app
- ensuring latest updates on everything
- other cameras (V2/V3/outdoor) do event playback just fine
- with and without Cam Plus enabled on doorbell
- sending logs to support (all I get is an automated response, then crickets…)
- liver video is OK
- strong wi-fi network connection
- event notifications work, but event playback has NEVER worked
Mine was one of the first (I signed up pre-release).
BUT EVENT PLAYBACK FOR DOORBELL CAM HAS NEVER WORKED !
And I am not the only one - others here have complained.
So, Happy Anniversary (2 months! ) to my doorbell cam having never been able to playback an event video!