Cam type doesn’t appear to be an issue. Was streaming groups of 4 cams of various types. I’m currently running a beta test with 6 phones and tablets trying to pinpoint the cause. It may be limited to Samsung One UI 3.1 on top of Android 10 & 11, but not sure yet.
FW 2.33.0(b8). When changing the alarm status, the first page that displays the changed alarm status shows all 5 assigned security cams as Off Line and all keypads with dead batteries (red dot). The very next page that shows the Monitoring Events does not show any of the same information. Clearing the cache does not fix the problem. This same issue was reported and logged for the previous beta firmware.
FW 2.33.0(b8). Installing the firmware changed all of my Sense device notification settings to defaults other than what I use. Resetting everything was not trivial.
When editing an existing Detection Zone for the Pan V1/V2, the Cancel and Save buttons no longer appear when adjusting the pan/tilt of the camera. A workaround is to change the state of a square in the detection grid and back again; this makes it possible to save the new pan/tilt settings. Running Android 11.
The Dispatch Instructions found in the Security HMS Menu option Settings / Home information is missing in iOS. On Android, the Dispatch Instructions Menu exists
Added another crash to post above: Log ID: 640184 (Android 9 phone)
Added another crash to post above: Log ID: 640463 (Android 9 phone)
Looks like some sort of buffer/stack overflow issue when viewing a group of multiple cams. I haven’t encountered the issue when viewing a single stream (grouped or not) on the same devices. I also haven’t encountered this issue under Android 11 & 12 running One UI Core. I’m thinking it may be related to a conflict with One UI vs One UI Core and unrelated to Android version.
Thank you for posting the crash issue and logs here. Do you mind capturing a screen recording of the crash, so we can better reproduce this issue? Thank you very much.
Is there a fix to live camera streams viewed in landscape reverting back to portrait if another app is viewed, then return to the Wyze app? Further, will the portrait-centric Wyze app ever be fully used in landscape, especially since iPads are being used more and more in landscape orientation?