2.3.12 problem camera seen as offline

#1

I’m running both 2.38 and 3.12 on diff devices.
I’ve 5 cams, all show up fine on 2.2.38.
On 2.3.12 one out of 5 V2 cameras shows up as “offline” all are on firmware 4.9.4.37.
Yet I can access it fine on both 2.2.38 AND 2.3.12.

Are there separate tech supports for Beta?

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#2

Thank you for reporting the issue. Could you please check the status of the offline camera in Firmware Upgrade (Bulk), Is the status NA?

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#3

In both versions the upgrade status is N/A

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