1 cam Plus license available. No available cameras

Ask the Community
#1

Had CamPlus set up on my Cam2 and working. Noticed the other day person detection wasn’t activating only motion. I look in the app and it says one license available. I click on choose devices and get a “No Available Cameras” dialog.

Camera firmware 4.28.4.40
Tried restarting the camera, no luck

#2

Make sure the cams are not assigned to the PD program. The cams can only have only assignment. If this is not the case, I’d contact Wyze directly.

#3

I’m pretty sure it’s not the case. But I’m waiting on my new v3’s and will probably pull the old one off my account and give it to my son.