Ask the Community


Topic Replies Activity
Come join us in shaping the future of Wyze AI

Greetings, fantastic Wyze family! How’s it going? I’m Shawn, one of the Wyze product managers. It’s been a month since we launched our first AI product, person detection, to our cams. In the past month, we received lots…

69 September 15, 2019
Help Needed for Troubleshooting Connectivity Issue

Hi folks, I’m going to ask for your help again. If you’re consistently having one of the following connectivity issues, stuck at 1/3, getting error code 90 or -90, bit rate dropped to 0 kb/s only able to view the live…

120 September 15, 2019
Forum Feedback Thread!

Hi, everyone! We definitely made some major improvements with our new forum (not to toot our own horn :trumpet:). But there may be features that you want that we don’t have here yet. Or perhaps you would like to see som…

382 September 14, 2019
Did you experience any login issues with this new forum?

Yes (please reply below) No 0 voters If you made it past the login page, congratulations! :partying_face: We are doing a beta launch and would like to see if users are able to log in and explore with no iss…

55 August 28, 2019
Team Android or Team iOS?

Happy Holidays everyone! Are you Team Android or Team iOS? Join the groups below so we know who’s who on this online community. This will also help us answer your questions faster. By answering the poll, you will also be…

51 August 15, 2019
Wyze Community Guidelines

Welcome to Wyze Communities - Powered by You This is a place for all Wyze community members to connect, share, and learn from others. Please treat the forums with the same respect you would a public park. These are not…

5 June 26, 2019
How to change email? 1 September 15, 2019
Cam Pan moves on it's own 1 September 15, 2019
Is it possible to create a shortcut on my phone's home screen to enable/disable notifications (possibly with IFTTT?) 6 September 15, 2019
Power Consumption Changed After Last Firmware Upgrade 7 September 15, 2019
Motion detector and tagging not working 1 September 15, 2019
Smart plug only connects to unsecure network 22 September 15, 2019
Camera moves on command, picture feedback takes 20+ seconds 6 September 15, 2019
Wyze sense keeps going offline 81 September 15, 2019
Wyze blocking IP ranges, bricks company DVR system 5 September 15, 2019
How to stop sharing camera? 1 September 15, 2019
Newbie Install Outdoors 8 September 15, 2019
Help Us Develop Our Doorbell Camera! 53 September 15, 2019
Motion detection not working at all 1 September 15, 2019
Wyze Plug Firmware Failed 1 September 15, 2019
Wyze Forum using excessive site storage 2 September 15, 2019
Sensors have become totally unreliable 5 September 15, 2019
Image Quality 4 September 15, 2019
12 second clips saved on phone 31 September 15, 2019
Wyze Bulbs Offline 13 September 15, 2019
Sensors are Garbage 21 September 15, 2019
Continuous record question 2 September 15, 2019
New rule 2 September 15, 2019
How many devices I can conecct and the same time 4 September 15, 2019
Router upgrade 16 September 15, 2019